Terms of Service

1. Introduction

Welcome to DigitalSyncIT.com (the "Website"), operated by Digital Sync, a full-service IT management company providing IT support, cloud solutions, cybersecurity, network management, and related services (collectively, "We," "Us," or "Our"). These Terms of Service ("Terms") govern your access to and use of the Website, our services, and any related content, features, or applications (collectively, the "Services").

By accessing or using the Services, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Services. These Terms apply to all visitors, users, clients, and others who access or use the Services ("Users" or "You").

We may update these Terms from time to time. We will notify you of any material changes by posting the updated Terms on this page and updating the "Last Updated" date above. Your continued use of the Services after such changes constitutes your acceptance of the updated Terms.

2. Eligibility

You must be at least 18 years old or the age of majority in your jurisdiction to use the Services. By using the Services, you represent and warrant that you meet these eligibility requirements and have the legal capacity to enter into these Terms.

3. Account Registration

To access certain features or Services, you may need to create an account. You agree to provide accurate, current, and complete information during registration and to update such information as necessary. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorized access or use.

We reserve the right to suspend or terminate your account at any time for any reason, including violation of these Terms.

4. Description of Services

Our Services include, but are not limited to:

• IT support and troubleshooting.
• Cloud computing solutions and management.
• Cybersecurity assessments, monitoring, and protection.
• Network setup, optimization, and maintenance.
• Consulting and customized IT strategies.

Services may be provided on a subscription, project-based, or as-needed basis, as detailed in separate agreements or quotes. We do not guarantee uninterrupted or error-free Services, and availability may vary.

5. User Obligations

When using the Services, you agree to:

• Comply with all applicable laws, regulations, and these Terms.
• Use the Services only for lawful purposes and in a manner that does not infringe on the rights of others.
• Not upload, transmit, or distribute any harmful content, including viruses, malware, or unauthorized data.
• Not attempt to gain unauthorized access to our systems, interfere with the Services, or disrupt other users.
• Provide accurate information in all interactions, including service requests and payments.
• Pay all fees associated with the Services in a timely manner, as outlined in invoices or agreements.

You are responsible for your own hardware, software, and internet connections required to use the Services.

6. Intellectual Property

All content on the Website, including text, graphics, logos, software, and materials (collectively, "Content"), is owned by Us or our licensors and protected by copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and use the Content for personal or internal business purposes related to our Services. You may not copy, modify, distribute, sell, or create derivative works from the Content without our prior written consent.

Any feedback or suggestions you provide about the Services may be used by Us without compensation or attribution to you.

7. Prohibited Conduct

You agree not to:

• Use the Services for any illegal or unauthorized purpose.
• Harass, threaten, or impersonate others.
• Engage in spamming, phishing, or unsolicited communications.
• Reverse engineer, decompile, or disassemble any part of the Services.
• Post false, misleading, or defamatory content.
• Violate the privacy or security of others.

We may monitor usage to ensure compliance and take action against violations, including termination of access.

8. Payments and Billing

If you purchase Services, you agree to pay all applicable fees, taxes, and charges. Payments are processed through secure third-party providers. We may update pricing with notice.

Refunds are provided only as specified in separate service agreements. Late payments may incur fees or result in suspension of Services.

9. Disclaimers

The Services are provided "AS IS" and "AS AVAILABLE" without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that the Services will be uninterrupted, timely, secure, or error-free, or that any defects will be corrected. You use the Services at your own risk.

10. Limitation of Liability

To the fullest extent permitted by law, We shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Services, even if advised of the possibility of such damages.

Our total liability for any claim shall not exceed the amount you paid Us for the Services in the twelve (12) months preceding the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless Digital Sync, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses arising from your use of the Services, violation of these Terms, or infringement of third-party rights.

12. Termination

We may terminate or suspend your access to the Services at any time, with or without cause or notice. Upon termination, your rights to use the Services cease, and you must destroy any copies of Content in your possession.

Provisions that by their nature should survive termination (e.g., disclaimers, limitations of liability, indemnification) shall remain in effect.

13. Governing Law and Dispute Resolution

These Terms are governed by the laws of the United States and the State of New Jersey, without regard to conflict of law principles.

Any disputes arising from these Terms or the Services shall be resolved through binding arbitration in New Jersey, or in a court of competent jurisdiction if arbitration is not enforceable.

14. Force Majeure

We shall not be liable for any failure to perform due to events beyond our reasonable control, including natural disasters, wars, strikes, or pandemics.

15. Miscellaneous

These Terms constitute the entire agreement between you and Us regarding the Services. If any provision is found invalid, the remaining provisions remain in effect.

No waiver of any term shall be deemed a further or continuing waiver. We may assign these Terms without your consent.

16. Contact Us

If you have questions about these Terms, contact us at: